Privacy Policy

Effective Date: July 4, 2026

Welcome to bjora, a service operated by Aspire Content Strategy, LLC, doing business as bjora (“bjora,” “Company,” “we,” “our” or “us”).

This Privacy Policy explains how we collect, use, disclose and protect information when you visit bjora.com, purchase or use our services, submit information through a bjora form or interact with a microsite hosted or managed by bjora.

1. Information We Collect

Contact and Business Information

When you contact bjora, request information or purchase services, we may collect:

• Name
• Job title
• Company or organization
• Email address
• Phone number
• Mailing or billing address
• Message content
• Communication preferences
• Other information you choose to provide

Project Information

When a client begins a project, we may collect materials and information needed to design, publish and manage the project, including:

• Organization and contact information
• Logos and brand guidelines
• Photographs and videos
• Documents and presentations
• Testimonials and quotations
• Property, workforce, infrastructure and economic data
• Business, utility and location information
• Marketing objectives and preferred calls to action
• Uploaded files and other project materials

Clients are responsible for ensuring that materials submitted to bjora may lawfully be used, displayed and shared.

Microsite Inquiry Information

When a visitor submits an inquiry through a microsite created or managed by bjora, we may collect:

• Name
• Company or organization
• Email address
• Phone number
• Project interests
• Location or site requirements
• Message content
• Other information requested by the applicable form

Information submitted through a client microsite may be provided to the organization featured on or sponsoring that microsite so it can respond to the inquiry.

Payment Information

Payments are processed by third-party payment providers, including Stripe.

bjora does not directly store complete payment-card numbers or security codes. Payment providers may provide us with limited transaction information, such as the customer’s name, billing details, payment status, transaction amount and the last four digits of the payment method.

Technical and Usage Information

When you visit bjora.com or a bjora-hosted microsite, we and our service providers may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic location
• Referring and exit pages
• Pages viewed
• Links clicked
• Dates and times of visits
• Form and website interactions
• Cookie identifiers
• Website-performance and diagnostic information

2. How We Use Information

We may use collected information to:

• Provide, operate and maintain bjora’s website and services
• Design, publish, host and manage client microsites
• Create promotional graphics and related deliverables
• Process purchases and recurring payments
• Respond to questions and support requests
• Deliver microsite inquiries to the appropriate client
• Communicate about projects, billing and services
• Measure website and microsite performance
• Prepare analytics and performance reports
• Improve website functionality and user experience
• Detect fraud, abuse and unauthorized activity
• Protect the security and integrity of our services
• Maintain business, accounting and legal records
• Enforce our Terms of Service
• Comply with applicable legal obligations

We do not use information submitted through client project forms or microsite inquiry forms for unrelated advertising.

3. Information Published on Microsites

bjora microsites are created for public marketing and investment-attraction purposes.

Information approved for publication may become publicly accessible, including:

• Organization names and logos
• Contact information
• Photographs and videos
• Testimonials
• Property or location information
• Workforce and infrastructure data
• Documents and promotional materials

Clients should not submit confidential, proprietary, export-controlled or sensitive personal information for publication unless appropriate safeguards and written arrangements have been established.

4. How We Disclose Information

bjora does not sell personal information for money.

We may disclose information to the following categories of recipients:

Clients and Sponsoring Organizations

When a visitor submits an inquiry through a client microsite, we may provide that information to the client or organization responsible for the microsite.

Service Providers

We may use service providers to support:

• Website and microsite hosting
• Payment processing
• Form processing
• Email delivery
• Analytics
• Security and fraud prevention
• Data storage and backups
• Technical support
• Business administration

These providers may access information only as reasonably necessary to perform services for bjora or as otherwise permitted by their own terms and privacy policies.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• Comply with a law, regulation, subpoena or legal process
• Respond to a lawful government request
• Protect the rights, safety or property of bjora, our clients or others
• Investigate fraud, misuse or security incidents
• Enforce our agreements and policies

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets or similar business transaction. Where required, we will provide appropriate notice before personal information becomes subject to a materially different privacy policy.

5. Third-Party Services

bjora uses third-party services to operate its website and business. These may include:

• Stripe for payment processing
• Hostinger and related providers for hosting and infrastructure
• Google Analytics for website analytics
• Microsoft Clarity for website interaction and performance analysis
• WordPress, Elementor and form-processing tools
• Email, security, backup and technical-service providers

These providers may collect or process information under their own terms and privacy policies.

Third-party services and websites linked from bjora may maintain separate privacy practices. bjora is not responsible for the privacy practices of websites or services we do not control.

6. Cookies and Similar Technologies

bjora and its service providers may use cookies, pixels, local storage and similar technologies to operate and understand website usage.

These technologies may be used to:

• Provide essential website functionality
• Remember preferences and consent choices
• Maintain security
• Measure website traffic
• Understand how visitors navigate pages
• Diagnose technical problems
• Improve website performance and design
• Evaluate the effectiveness of marketing activity

Where required, nonessential cookies will be used only after you provide consent.

You may manage cookie choices through the consent controls displayed on the website. You may also restrict cookies through your browser settings, although disabling certain cookies may affect website functionality.

7. Analytics

We may use analytics services, including Google Analytics and Microsoft Clarity, to understand website traffic and interactions.

These services may collect technical and usage information through cookies or similar technologies. Analytics data may not identify every visitor and may be affected by browser settings, privacy tools, consent choices and ad blockers.

You can manage applicable analytics cookies through bjora’s cookie-consent controls.

8. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, bjora may rely on:

• Contract: Processing necessary to provide purchased services
• Consent: Processing based on permission you have provided
• Legitimate interests: Operating, securing, improving and promoting our services
• Legal obligations: Maintaining records and complying with applicable laws
• Protection of rights: Establishing, exercising or defending legal claims

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The duration of a client relationship
• The time needed to respond to an inquiry
• Project and hosting requirements
• Contractual obligations
• Accounting and tax requirements
• Fraud-prevention and security needs
• Applicable statutes of limitation
• Legal or regulatory obligations

Project materials may be retained while services remain active and for a reasonable period afterward. Backup copies may remain for a limited period until they are overwritten or securely removed through normal backup procedures.

Analytics information is retained according to the settings and policies of the applicable analytics provider.

10. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration or disclosure.

These safeguards may include:

• Secure hosting
• Encryption during transmission
• Access controls
• Software and security updates
• Backups
• Monitoring and fraud-prevention measures
• Limited access to information based on business need

No internet transmission or electronic-storage method is completely secure. We therefore cannot guarantee absolute security.

11. Your Privacy Rights

Depending on where you live and the laws applicable to bjora, you may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request a copy of certain information
• Restrict or object to certain processing
• Withdraw consent
• Request data portability
• Opt out of certain sales, sharing or targeted advertising
• Appeal the denial of a privacy request
• Exercise privacy rights without unlawful discrimination

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, email info@bjora.com. Please describe the request and provide enough information for us to reasonably verify your identity and locate the relevant records.

Authorized agents may submit requests where permitted by law. We may require evidence that the agent is authorized to act on the individual’s behalf.

12. California Privacy Rights

California residents may have rights to know, correct or delete personal information and to opt out of certain sales or sharing, where the California Consumer Privacy Act applies.

bjora does not sell personal information for money. If bjora becomes subject to additional California disclosure or opt-out requirements, we will provide the required notices and methods for exercising those rights.

13. International Visitors

bjora is based in the United States.

If you access the website or submit information from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

Those jurisdictions may have privacy laws different from the laws where you live. Where required, we will use appropriate safeguards for international transfers.

14. Children’s Privacy

bjora’s website and services are intended for businesses, economic development organizations and professional audiences. They are not directed to children under 18.

We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will take reasonable steps to delete it.

15. Email Communications

We may send transactional or service-related emails concerning:

• Purchases
• Billing
• Project development
• Hosting
• Support requests
• Microsite inquiries
• Important policy or service changes

Where permitted, we may also send marketing communications. You may unsubscribe from marketing emails using the instructions included in the message. Unsubscribing from marketing messages will not prevent necessary transactional or service communications.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, providers or legal obligations.

The revised policy will be posted on bjora.com with an updated effective date. Material changes may be communicated through the website or another appropriate method.

17. Contact Information

Aspire Content Strategy, LLC
Doing business as bjora
Email: info@bjora.com
Contact: bjora.com/contact-us

For questions about this Privacy Policy or bjora’s privacy practices, contact us using the information above.